Customer Satisfaction is our main priority. As an Account Manager with NetSearch Direct, we strive to have the best relationships and most satisfied clients in the business. Our main goal at NetSearch Direct is to ensure our clients understand our procedures and processes, while keeping track of your account to ensure the best results possible.
The steps in achieving happy client relationships to us include:
-Frequent client communication and explanations of our products and your progress
-Continuous and ongoing account maintenance and health checks to ensure the best for your campaign
-Training provided for the ability to track your results. (Call tracking, Content Management Training, Analytics, etc)
-Your Account Manager gives you the opportunity to speak to one person (if you so choose) no matter what part or step of your program you are seeking answers for
We are all a team here at NSD and we take pride in ensuring our clients are pleased and supporting successful campaigns is a part of why we love our jobs.